FAQ

FREQUENTLY ASKED QUESTIONS

Do you only sell to wholesales?

Yes, we only sell to wholesalers

Delivery time

5-7 Working days

Returns and Refunds

It is possible to return and request a refund no later than 15 days from the receipt of the package.

We only accept return from goods that have manufacturing defects and they have to be with the original packaging, furthermore the shipping costs of the returned product will be by your charge.

It is important to contact us before returning the goods via email: [email protected] or telephone: +39 055 4931137

Do you deliver only in the Eu?

We deliver worldwide but if you are from a country not in the EU it is important to contact us before your order via email: [email protected] or telephone: +39 055 4931137

Which are the methods of payment?

We only accept payments by bank transfer

How do I track my package?

After your order, we will send you an e-mail with the name of the delivery company and the tracking of your package

There is a minimum of expense?

Yes, there is a minimum of expense of 100€